Business Process Automation for SMBs (2025 Service Guide)

Automate the Busywork. Focus on What Matters.

As a small business owner, your time is your most valuable asset. But chances are, you're buried in manual tasks — replying to leads, sending reminders, updating spreadsheets, chasing reviews.

In 2025, there's a better way. TiltStack helps SMBs implement smart, efficient automation systems that free you from repetitive work and help your business scale.

Why Automate?

Automation is no longer just for big enterprises. Small businesses are now using tools like GoHighLevel, Zapier, AI chatbots, and CRMs to:

Capture and qualify leads automatically
Send follow-up emails or texts
Request and manage reviews
Book appointments on autopilot
Route leads to the right team member
Notify staff instantly of high-priority inquiries

You get faster response times, higher conversions, and more time to actually grow your business.

Who This Is For

Our automation services are designed for local and service-based SMBs, including:

Insurance agents & financial pros
Contractors, roofers, electricians, HVAC, plumbing
Med spas, salons, and beauty brands
Cleaning & home service companies
Real estate & legal firms
Marketing consultants

If you're generating leads but not following up fast enough, this is your fix.

What We Automate (Examples)

🔁 Lead Follow-Up

When someone submits your form or clicks an ad, we:

Send them a personalized email or SMS instantly
Alert you or your sales team
Book them into your calendar

⭐ Review Requests

Automate 5-star review asks after project completion or service delivery.

📅 Appointment Booking

Use AI chatbots or calendar sync to book new clients — even at night or on weekends.

🧠 AI-Driven Conversations

Qualify leads through natural conversations using smart chatbots on your site or in DMs.

✉️ Email & CRM Sequences

Drip campaigns, abandoned quote follow-ups, onboarding flows.

📲 Social DM Automation

Auto-respond to leads from Instagram, Facebook, WhatsApp.

Platforms We Use

GoHighLevel (white-labeled): Full CRM, landing pages, pipelines, automation builder
Zapier / Make.com: For connecting your current tools
OpenAI Chatbots: Smart, humanlike messaging bots
Calendly / Google Calendar: For instant booking
Mailchimp, Brevo, ConvertKit: For automated email